Shipping policy

Shipping Policy – MNP Store

At MNP Store, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 3–5 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • For prepaid orders, processing begins after payment verification.

2. Shipping Time

  • Major Cities: 3–5 business days
  • Other Areas: 5–8 business days

Delivery times may vary depending on your location and courier service.

3. Shipping Charges

  • Shipping charges are calculated at checkout (if applicable).
  • We may offer free shipping on selected products or promotional campaigns.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

  • Please ensure you provide a valid phone number and complete address.
  • Our team may contact you for order confirmation before dispatch.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp (if available), so you can track your delivery in real-time.

6. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service issues
  • Remote delivery locations

MNP Store is not responsible for delays caused by third-party courier services.

7. Incorrect Address

Please ensure your shipping details are accurate.

  • MNP Store is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
  • Additional charges may apply for re-delivery.

8. Damaged or Missing Items

If you receive a damaged or incorrect item:

  • Contact us within 24–48 hours of delivery
  • Share clear photos or videos as proof

We will resolve your issue as quickly as possible.

9. International Shipping

Currently, we do not offer international shipping (you can update this if needed).

10. Contact Us

If you have any questions regarding shipping:

📧 Email: mnpstorepak@gmail.com
📱 WhatsApp/Phone: 03341957222